Solution providers are struggling with the cost and workload involved in maintaining and upgrading on-premise legacy IT systems. Each new customer increases the maintenance load, with on-site fixes and customisations often creating a patchwork of variations of the platform, in turn making updates and scaling increasingly difficult. Dootrix is helping Europe’s largest social housing IT provider overcome these challenges by migrating its platform to the cloud.
At the outset of the project the company’s legacy platform was licenced, installed onto servers on customers’ premises and maintained by Aareon, with the maintenance load increasing with every new customer. It also meant that when on-premise systems were customised or patched they diverged, producing an increasingly complex landscape; developing the platform and rolling out updates without breaking it became increasingly difficult and made it ever harder to scale.
Aareon decided to move the platform to the public cloud. This would allow a single instance of the platform to be maintained and developed while the rollout of updates could be coordinated more easily. However, while Aareon had a very able in-house dev team, it lacked some of the skills necessary to migrate the platform to the cloud.
As Dootrix’s Managing Director, Rob Borley, puts it, “Aareon had implemented a best-in-class solution that met the evolving business needs of the sector for many years. However, to realise their strategic decision to move the platform to the Cloud they required a new technical skill set. Working with Dootrix gave them immediate access to the skills they needed and accelerated capacity building within Aareon.”
Aareon’s product manager Paul Lock had worked with Dootrix before and knew that the company offered excellent application development, but what he needed was higher level input.
“Firstly we wanted an external audit done of our software from a position of understanding, skills, expertise around the hosting side of things; infrastructure, cloud-based architectures, that’s where we were less strong. Secondly we wanted their input on the design, the inception, the building process, so that they could give us a good template to work from.”